Shipping policy

At Ìdẹ̀ra by Azzy, we aim to deliver your order smoothly and reliably. Please take a moment to review the details below before placing your order.


Shipping Information

To avoid delays, please ensure your shipping details are entered correctly at checkout, including your full address and any unit or apartment number.

We’re unable to guarantee address changes once an order has been placed. Ìdẹ̀ra by Azzy is not responsible for orders that are delayed, lost, or misdelivered due to incorrect shipping information.


Where We Ship

We currently ship to Canada, the United States, and select international destinations using trusted delivery partners.


Shipping Fees

Shipping rates are calculated and displayed at checkout based on your location and selected delivery method.

From time to time, we may offer free shipping as part of a promotion. These offers will be clearly communicated and applied at checkout when eligible.

Please note:

  • Shipping fees are non-refundable
  • Return shipping costs are the responsibility of the customer
  • Duties, taxes, and import fees (if applicable) are the responsibility of the customer upon delivery

For U.S. orders, applicable import duties may be included in your total at checkout depending on the shipping method selected.


Processing & Shipping Timeline

Once your order has been shipped, you will receive a confirmation email with tracking details (where available).

If you do not see this email, please check your spam or junk folder or contact us at hello@iderabyazzy.com.

Estimated Delivery Times

  • Canada: 3 to 7 business days
  • United States: 7 to 14 business days
  • International: 7 to 30 business days

Please note that delivery times are estimates and may vary due to carrier delays or customs processing.


Delivery Responsibility

Once your order has been shipped, it is in the care of the courier. Ìdẹ̀ra by Azzy is not responsible for delays, lost, or stolen packages during transit.

If you experience an issue with delivery, we recommend contacting the shipping carrier directly using your tracking information.